The Operational Control Specialist
(OCS) shall maximize joint mission responsibility by delivering real-time
comprehensive aviation support services to duty pilots.
The OCS shall monitor and assist
duty pilots with aviation decision making as it relates to risk, safety and
compliance with published standards. The OCS provides support in making safe
and efficient decisions, serving as advisor and counselor to pilots as needed.
The scope of the work includes the ability to use previous experience to think
ahead and anticipate mission needs, to leverage technology to provide rapid and
effective information and to be proactive in managing risk.
The OCS exercises operational
control over company resources as required for the safe and efficient mission
The OCS must be an experienced
aviator with a comprehensive knowledge of air EMS helicopter operations, the
Med-Trans General Operations Manual, and FAA regulations. The OCS must be able
to interpret aviation weather information to provide sound advice and updates
to duty pilots.
Under the general guidance and
direction of the Director of Operations, the OCS shall perform the following:
- Directs resources as required to promote safe and
- Maintains a working knowledge of Med-Trans flying
- Review pilots risk assessment worksheet to ensure
elevated risks are addressed.
- Communicates with the appropriate communications center
or pilots regarding known and perceived risks related to each mission.
- Obtains and disseminates information to duty pilots as
it pertains to routes, facilities, NOTAMS, Navaids, TFRs and company
- Monitors and interprets multiple weather resources on
an ongoing basis, to include all elements of a standard weather briefing.
- Serves as a resource for pilots with regard to weather
interpretation and updates.
- Utilizes OCC computer based software in support of
- Communicates directly with Communication Specialists
regarding mission readiness and status.
- Assists the Communication Specialists as needed during
- Provides strong problem-solving skills.
- Effectively utilizes proper air medical resource
management and aviation decision making principles and concepts.
Ability to perform all pilot tasking
to be used as an additional resource for assigned pilot group, to include but
not limited to:
- Supports the PIC with respect to operational control
elements that include the initiation, conduct of flight and/or termination
- Provide support for flight planning to include fuel
- Weather dissemination.
- Makes all appropriate notifications to the DO regarding
all internal and external reportable events.
- Contributes to the continuous learning of pilots and
- Assists the Director of Operations with the execution
of company policies, establishing operations, personnel and equipment
standards, and for recommending appropriate modification, deletion or
development of policies as appropriate.
- Demonstrates working knowledge of the contents of the,
Operations Manual, Operations Specifications, Minimum Equipment Lists,
Policies and Procedures and all Federal Aviation Regulations pertaining to
- Maintains current reference material as required.
- Participates in the ongoing development, implementation
and evaluation of policies and a quality management program designed to
measure and ensure that Med-Trans is appropriately responsive to its
customer’s needs, the cost-effectiveness of the service and program
- Produces periodic reports as needed to document and
support the effectiveness of the quality management program.
- Compiles, analyzes, and disseminates information about
the effectiveness of operational control, and service issues.
- Supports comprehensive service and quality standards.