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Under Senior Management
The Director of Operations provides the oversight, direction and regulatory guidance for an independent FAR Part 135 Helicopter Air Ambulance operation. Works with the CEO/CFO to provide resources, equipment, aircraft maintenance support and personnel management to ensure the optimum performance of the company’s aviation assets.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Formulates plans and policies.
- Directs the execution of Company policies, establishes operations, personnel and equipment standards.
- Schedules all flights and assigns flight crews.
- Schedules aircraft into applicable inspections and maintenance and coordinates all flights.
- Conducts personnel interviews, hiring and discharging of flight and maintenance personnel and schedules the training of all flight and maintenance employees.
- Supervises procurement, distribution and posting of all information or memoranda relative to any changes affecting Company policy, route information, navaids, NOTAMS, requisitioning of flying aids, aeronautical charts, etc.
- Ensures prompt reporting, filing and follow-up action on accident reports to the appropriate FAA agencies.
- Is responsible for the record keeping requirements of FAR Part 135.63.
- When a new model of aircraft is added to the existing revenue fleet, he/she will request, from the manufacturer and any other available sources, information unique to the safe operations of that aircraft.
- Coordinates activities in flight operations department, such as dispatching, flight control and flight training.
- Conducts investigations in cooperation with Federal agencies to determine causes of accidents and to establish accident prevention and emergency methods and procedures.
- Directs preparation of supplemental training materials or revisions of operational manuals resulting from changes in rules and procedures.
- Recruit, select, evaluate, and manage assigned staff; assign work; develop and implement work standards and performance measures.
- Develop and maintain the company’s General Operations manual. Coordinates with the Local FAA Flight Standards District Office (FSDO) on authorized Operations Specifications (OPSPEC’s).
- Is overall responsible for Operational Control of the company aircraft and crews, (may delegate this authority to the Chief Pilot or Director of Maintenance in his/her absence).
- Coordinates operations policies, and training matters with appropriate activities.
- Prepares and maintains proficiency records, pilot schedules, reports and correspondence pertaining to operations activities.
- Provides an adequate and current flight kit (Electronic Flight Bag) for each rotorcraft.
- Submits to the FAA all reports required, pertaining to flight crews.
- Designates sufficient Training Pilots to ensure all flight crews conform to standard procedures as outlined in applicable FAA Regulations and Company policies, and to ensure that all pilots maintain current route qualifications and receive proficiency checks as required by the FAA and Midwest Med-Air.
- Schedules rotorcraft to the available flight crew members and establishes personnel duty hours.
- Maintains proficiency as a Pilot in Command per FAR Part 119.71(b).